Contact 92 Club

Contact 92 Club, reach our support team for help with login, registration, deposits, withdrawals, bonuses, and any account questions you have.

Reach us

Getting in touch with 92 Club takes just a few seconds. Choose the channel that suits your needs:

  • Email: [email protected], best for detailed queries, account disputes, or withdrawal issues. When writing in, include your registered mobile number and any relevant transaction reference IDs (for example, your PhonePe, GPay, or UPI transaction number) so our team can locate your case and respond faster.
  • In-app chat: Log in to your 92 Club account and tap the chat icon. For quick questions, this is the fastest route to a resolution.

Most email queries receive a reply within 24 hours. For time-sensitive matters, use in-app chat and connect with a live agent during support hours.

Office hours

92 Club support runs on a two-tier model built for Indian players:

  • Automated in-app chat, 24 hours a day, 7 days a week: The chatbot handles instant answers for common questions, wallet balances, deposit status for UPI, GPay, or PhonePe transactions, game rules, bonus eligibility, and account FAQs. No waiting required.
  • Live human agents, Monday to Sunday, 9:00 AM to 9:00 PM IST: Real agents step in for escalations, failed withdrawal follow-ups, identity verification, and anything the bot cannot resolve.

Messages received after 9:00 PM IST are queued and prioritised first thing the following morning. Email responses are typically delivered within 24 hours, any day of the week.

Online-only support

92 Club is a fully digital platform serving players across India, from Delhi to Chennai, Kolkata to Pune. There is no physical office, no branch counter, and no postal address. Please do not attempt to visit us in person; no walk-in support exists at any location.

All help is delivered through secure online channels. Compared with traditional in-person support, this means your query is logged in writing, traceable, and resolved faster. You can attach screenshots, share BHIM UPI or PhonePe transaction details, and track every reply, all from within the app or your email inbox. Contact us via [email protected] or in-app chat for safe, efficient, fully documented assistance.